Frequently Asked Questions

Communication is key to our success.
Our ability to manage, handle and communicate comes from experience.

What is the role of the Management Company?

The Management Company engages and supervises all persons as needed to properly maintain and operate the Association.

What are some of the duties preformed by the Management Company?

COMMUNICATION

  • Maintain communication with the board, association members/owners, and vendors.
  • Respond to letters and log calls from owners.
  • Send notices of annual meetings.

FISCAL MANAGEMENT

  • Collect assessments.
  • Ensure bills are paid.
  • Produce financial statements.
  • Establish a draft budget for the board and implement budget policy.
  • Ensure tax forms are completed and taxes are paid, as appropriate.

ADVICE AND CONSULTATION

  • Advise the board on governing documents.
  • Refer the board to other professional advisors (e.g. attorneys, CPAs, engineers).
  • Research insurance coverage and process claims.

RECORD KEEPING

  • Maintain files for each member of the association/owner.
  • Maintain records for the association.
  • Process initial Architectural Control Committee (ACC) applications.

PROPERTY MANAGEMENT & MAINTENANCE

  • Interview, hire, supervise and terminate association employees, when necessary.
  • Negotiate contracts – with board approval.
  • Monitor contract vendors such as landscapers and custodial services.
  • Inspect and maintain comment elements.
  • Handle emergency situations.

What is the role of the association Board of Directors?

The Board of Directors has a fiduciary relationship with its members and is responsible for making good decisions for the association. Directors are responsible for:

  • Preserving property values.
  • Maintaining the property.
  • Establishing house rules and regulations.
  • Overseeing the organization’s finances (including collecting assessments).
  • Maintaining appropriate insurance coverage for common area liability and property damage.
  • Keeping members informed.

What is the maintenance fee used for?

The fees collected are used to administer, operate and maintain the common areas. Maintenance fees are paid monthly or quarterly, depending upon the association.

What are the different options a homeowner can pay their maintenance fees with Fla Property Solutions?

Owners can pay their maintenance fees with various options:

  • "Erent" - An owner will be able to log onto erent.com and pay their maintenance fees electronically. The owner may pay up to the balance owed, assuming the account is not presently in collection.
  • ACH Authorization Agreement for Preauthorized Payments - your checking or savings account can be debited the same day each month as an efficient and electronic payment alternative to paper check.
  • Mail a check to the Fla Property Solutions Payment Processing Center.
  • Drop your check off to the management office.
  • On-Line Banking Service through your personal banking facility.